Professional Training

Our corporate and organizational training helps individuals expand their skill set by training them in various experience design skills (User Experience, User Interface, and Development) with an eye toward growing those skills after the class bell rings.

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Learn From Our Experience

We offer any of our training sessions either on-site or online as:

Keynotes

  • One to two hours
  • Get the facts to start learning
  • Resources to follow-up with

Workshops

  • Half Day
  • Get the facts and more
  • Practice with an expert
  • Resources and handouts

Courses

  • One or more days
  • Understand the how, where, when, and why
  • Practice and perform with an expert
  • Resources and handouts
  • Follow ups after the course to stay in-tune

User Experience Design for Developers

Designers and developers today are working closer together in agile environments. Given their different backgrounds, training and goals, these two professions typically approach problem solving differently.

To make working together less stressful, this session presents the most common frustrations that developers and designers have with each other and how you can avoid them.

Attendees learn…

  • About UX roles and responsibilities
  • How UX designers work
  • How developers can make or break a great experience design
  • What developers must consider when creating a product to ensure a good user experience
  • The pain points developers encounter with designers and how to overcome them

Development for User Experience Designers

Unless you are a fabled "UX Unicorn" who can do EVERYTHING—at some point you will encounter (and possibly lock horns with) someone tasked with taking your vision and turning it into a real world product.

Designers and developers are working closer together in agile environments more than ever. Yet many designers are reluctant to learn about the code used to bring their designs to life. This holds them back from more innovative designs.

I discuss the most common frustrations I find that developers have with designers and how you can work to avoid them.

Attendees learn…

  • About developer roles and responsibilities
  • How developers work
  • The pain points developers encounter with designers
  • How to create deliverables for developers that speed the process
  • How designers can work closely with developers to create great products

Understanding Product Accessibility

Digital product accessibility improves everyone's experience, not just the "disabled". Instead of treating accessibility as a checklist or afterthought, it’s important to incorporate it into every design and development decision being made throughout a technology project.

In this session, we explore and dispel several myths that often keep digital products from being accessible to all.

Attendees learn…

  • The importance of accessibility for everyone
  • That 508 compliance does not make a product accessible
  • The three stages of accessible products
  • The myths of accessible development and how to discuss them
  • How to build accessibility into your product development from the start

Conducting Productive Product Critiques

Tired of product critiques that never seem to make progress? Learn how to get better results and fewer bruised egos. This session is for anyone in product development who wants to learn how to run and participate in more productive design reviews.

Attendees learn how to guide discussion and questions, define product review goals, and create a more exploratory, rather than combative, environment.

Attendees learn…

  • Ways to set up a critique with the right participants and the right tone
  • When to step in to guide conversation, and when to step back and listen
  • How to ask questions that explore the design and avoid conflict
  • How to run a successful design critique that moves the solution forward
  • What to do with the critique feedback

Telling Your Product Story Through Experience Design

Too frequently, we think about the “look & feel” for digital designs more than we do about the story we are trying to tell. Learn how digital storytelling at the intersection of editorial, design, and technology improves understanding and retention.

This session helps designers and marketers understand how digital channels can be used to tell compelling stories.

Attendees learn…

  • Why storytelling is the most powerful tool for communicating
  • How to structure narratives around products and services
  • When to use storytelling to more deeply engage your audiences
  • How to create holistic stories across multiple channels
  • Techniques and technologies for effective online storytelling

Trust By Design

Explaining design decisions to non-designers is a challenge. The decisions designers make are not just instinctual, but seem arbitrary to many. They are based on what the designer feels will appeal to the audience’s sense of trust.

This session is for designers and non-designers who want to better understand and how to explain the criteria that make a great and trustworthy design. This can include anyone who is part of the product creation process or part of the end user's experience, such as developers, marketers, or even the helpline operator.

Attendees learn…

  • What trust means in the online world
  • The UX principles of trust
  • How to explain product design decisions
  • How to win the trust of audiences
  • How to keep the trust of audiences

On The Job Creativity

According to a survey conducted by the World Economic Forum, by 2025 creativity will be the fifth most vital job skill for employees. That said, the other top four skills all rely on an individual's creativity.

Whether you want to develop general creativity skills or apply creative thinking to a specific problem, this session will explain how to inject new ideas and insights into your routines. Attendees will learn practical techniques to get the creative juices flowing and open themselves to a growth mindset.

Attendees learn…

  • That creativity is an ability everyone has and can develop
  • The importance of creative thinking in an increasingly automated world
  • How developing a growth mindset leads to increased creativity
  • How to be mindful for better creativity
  • Specific ways creativity can be developed and applied on the job

Creating Presentations That Communicate

Which do you dread more: sitting through a boring presentation or giving a boring presentation? There’s no point in suffering if you can create and use presentation materials that effectively communicate your message by focusing on what is important to your audience.

We work with participants to refine their messages by simplifying their presentations and avoiding information overload. We also train them to produce a separate handout rather than a cluttered slide deck, and practice presenting their work with confidence.

Attendees learn…

  • How to target their message to their audience
  • To use slides that support what you are saying, not replace it
  • To use handouts that keep the audience talking after they leave the room
  • How to tell a story that engages your audience
  • How to present without fear

More…

If you do not see a session that meets your needs, talk to us. We can prepare tailored sessions for interactive experience, interface design, customer experience, student experience, and creativity. We also regularly talk about cultural issues such as trust online, ageism in tech, and the future of technology.

Set up a free meeting to discuss your needs.

Set up a meeting to talk to us about your training needs

We have provided training to

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